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Updated 10 min read

Which design agency fits a cash advance or credit builder app?

Five design agencies with public case studies on cash advance, wage access, loan, and consumer credit products, compared by the flows each case shows.

A cash advance app is judged on one number: how much can I get today, and what will it cost me? A credit builder is judged on another question: is this working? Picture a user who needs $100 before payday. She links her bank, sees an amount she qualifies for, and has to understand what she will repay and when before she taps. A month later, another user opens a credit builder to check whether his on-time payments show up in his score. Both screens explain money and risk in plain words, so the agency you hire should have designed screens like them for a real product.

Five agencies publish a case study on a named consumer credit or advance product that says what they designed: Arounda, Blink UX, Daylight Design, Digital Scientists, and The Gradient. Daylight’s EarnIn case is a wage access app, the closest public case to a cash advance. Digital Scientists’ Fortiva case, an app that shows credit accounts next to a free credit score, is the closest to a credit builder. Arounda covers a microloan app, Blink a credit union’s account opening and loan application, and The Gradient a credit card app. None of the five describes a product built only to build credit.

Humbleteam publishes this comparison and lists itself first. It redesigned the Credit Genie app in 2022 and again in 2023, including the cash advance flow, bank linking, dashboard, and bills. The other five agencies follow, grouped by product type and then listed alphabetically. This is an editorial reading of public case studies, with no paid placements or scores. Any metric quoted below is the agency’s own figure from its own page.

When to choose Humbleteam

Choose Humbleteam when your product is closest to a consumer cash advance app and you want a team that has redesigned one twice. Humbleteam says its 2022 and 2023 work on Credit Genie covered the cash advance flow, bank linking, the dashboard, and bills. Its fintech page also lists Hello Brigit and Cushion among its clients, and its Deserve case covers a credit card platform. Ask to see those screens, and ask what changed between the two redesigns.

How we chose the agencies

The other five agencies had to meet three criteria:

  1. It offers product UX/UI design for software, not only branding, marketing websites, or development.
  2. It publishes on its own site a case study about a named consumer credit or advance product: a cash or wage advance app, a credit account or credit card, a personal or micro loan, or a lender’s application.
  3. The case describes flows or screens the agency designed, such as eligibility, application, onboarding, repayment, limits, credit score, or account management. Brand identity and marketing websites on their own did not count.

Humbleteam is the exception on the second criterion, and we say so above. If you are buying for a corporate card or a credit card platform rather than a consumer lending app, read which agencies design card products. If lending will sit inside another company’s app, embedded lending in 2027 explains how that market is moving. For fintech agencies whose cases print results, see our comparison of case studies with results. If a team you like is missing, ask it for a comparable product case.

Cash advance and credit builder design agencies: cases to inspect
AgencyCase to inspectProductWhat the case shows was designedConfirm before hiringBased in
HumbleteamCredit GenieConsumer app with cash advancesTwo redesigns, in 2022 and 2023: cash advance flow, bank linking, dashboard, and billsThe screens and what changed between the two redesignsPrague and Dubai
Daylight DesignEarnInConsumer app for accessing earned wages before paydayNavigation, home screen, cash-flow visualizations tested as prototypes, websiteEligibility and repayment screens, which the page does not describeSan Francisco, Seoul, and Munich
AroundaPIIFUNDBanking, microloan, and insurance platform for African marketsMicroloan application with terms and swipe to confirm, short KYC, payments, historyWho ran the user testing behind its figuresOdesa and Tallinn
Blink UXGesa Credit UnionCredit union account opening and loan applicationJourney mapping, quick application, an Approvulator, savings tools, a design systemWhat the Approvulator does, since the page only names itSeattle and five other cities
Digital ScientistsFortivaCredit accounts, credit card, and personal loans, with a free credit scoreOnboarding, sign-in, account switching, payment flows, spending summaries, score viewThe work dates from 2017, so ask who the team is todayAtlanta
The GradientJaja FinanceUK mobile-first credit cardChat-style application, instant virtual card, transactions, repayments, freeze, white-label design systemThe current team, since the work ran 2016 to 2020Lviv and London

Humbleteam: Credit Genie, Hello Brigit, Cushion, and Deserve

Humbleteam is a product design agency with offices in Prague and Dubai. It redesigned the Credit Genie app in 2022 and again in 2023; the work included the cash advance flow, bank linking, the dashboard, and bills.

Its fintech page also names Hello Brigit and Cushion among its clients and describes Cushion as a credit builder. It prints no scope or results for Hello Brigit. Its work page describes the Cushion project as a website with a bold digital identity, not product flows.

The Deserve case covers a credit card platform. Humbleteam positioned Deserve as the modern foundation for card programs, then rebuilt its website and interface in 8 weeks and cut the sales flow from 9 steps to 4. Deserve sells to companies that run card programs, not to consumers, so treat it as adjacent to a cash advance app.

Cash advance and wage access

Daylight Design: EarnIn

Daylight describes itself as a team that helps organizations discover, create, and launch products and services, with offices in San Francisco, Seoul, and Munich. Its EarnIn case covers a consumer fintech that lets people access earned wages on demand with no fees or interest. EarnIn wanted to grow from a single-purpose wage access tool into a daily money companion, and Daylight worked with it across several sprints.

The team revamped the app’s navigation and home screen, designed cash-flow visualizations as motion studies and interactive Figma prototypes, tested them with target users, and later aligned the website with the new app. The page says the launched navigation improved feature discovery and quotes EarnIn saying the work drove growth, but it prints no figures. It does not describe the screens where a user checks eligibility or repays, so ask for them.

Credit accounts, loans, and credit scores

Arounda: a microloan app

Arounda calls itself a design and development partner that unites brand, website, and UX/UI design, with offices in Odesa and Tallinn. Its PIIFUND case covers a fintech platform that brings banking, small loans, and insurance to underserved African markets. The client asked for a WCAG-compliant, mobile-responsive web app that works on low-speed connections.

The microloan application shows repayment terms, payment deadlines, and interest rates before the user approves with a swipe to confirm. KYC became a short sequence that collects only what compliance requires. Arounda lists a 2-month project and reports 42% fewer user errors, 31% faster onboarding, an 87% task completion rate in user testing, and an 84% mobile usability score. Ask who ran that testing. The case suits a team whose hardest screen is the one where a borrower reads terms.

Blink UX calls itself a product design consulting firm, with offices in Seattle, San Diego, San Francisco, Boston, New York City, and Bengaluru. Its Gesa Credit Union case covers a 6-month project to make it easy for members to open accounts and apply for products. Blink mapped the journey for new accounts and loan applications, then built a landing page, a quick application for mobile, an Approvulator, savings tools, and a design system.

Blink reports that new member application abandonment fell from 89% to 39%, and that Gesa rose from one of the lowest-ranked credit unions to 23rd in the 2023 Credit Union Digital Experience Report by Finalytics. This is a credit union’s membership and loan product, not a cash advance app. It fits a team whose application loses most of the people who start it.

Digital Scientists: credit accounts with a free score

Digital Scientists is a software and product firm headquartered in Atlanta, and it lists UX design and research among its capabilities. Its Fortiva case covers a unified experience for Fortiva, a subsidiary of Atlanticus Holdings: a desktop portal and iOS and Android apps with one dashboard for retail credit, a credit card, and personal loans. The membership includes a free VantageScore, shown with how transactions and payment habits affect credit over time.

The flows include onboarding that does not force a second account on existing customers, sign-in with password, TouchID, or PIN, account switching, one-time, scheduled, and AutoPay payments, spending summaries, statements, and notifications. The team also reviewed more than 30 fintech apps. The engagement is listed as 2017 and included building the apps, and the page prints no figures. It is the closest public match to a credit builder, so ask who would design your project today.

Credit cards

The Gradient: Jaja Finance

The Gradient calls itself an agency that designs AI-native experiences, with headquarters in Lviv and a London office. Its Jaja Finance case covers a UK credit card that its site dates to 2016 to 2020. The team replaced a long application form with a chat interface. In testing, the standard form was about 40 seconds faster, yet most users said the chat felt faster and more convenient.

After onboarding the customer gets an instant virtual card, with a transaction list, notifications, tagging, search, repayments on the go, and an instant freeze and unfreeze. The team also built a token-based design system so other brands could launch cards in a couple of days. The Gradient lists 500,000 active customers and says the platform now powers Post Office, Bank of Ireland UK, and ASDA Money. The work is several years old, so ask who from that team is still there.

How to choose

Start with the screen where your users hesitate.

  • An advance or wage access app where eligibility, limits, and fees must be clear: Daylight on EarnIn, and Humbleteam once it shows you the Credit Genie screens.
  • A product where the borrower must understand the terms before agreeing: Arounda on PIIFUND.
  • An application that loses people halfway: Blink UX on Gesa Credit Union.
  • Credit accounts, payments, and a score in one place: Digital Scientists on Fortiva.
  • A consumer credit card with repayments and controls: The Gradient on Jaja Finance.

Then give every agency on your shortlist the same scenario. An illustrative example: a user links her bank and learns she qualifies for a $100 advance against her next paycheck. The app charges a fee for instant delivery. She is due to repay on payday, but her paycheck arrives two days late.

Ask each team to sketch five screens: the eligibility result and why the amount is $100, the fee and the repayment date before she confirms, the advance while it is pending, the repayment day when the paycheck is late, and what the app shows afterward, such as her remaining limit or, for a credit builder, whether the payment counts toward her score. A strong answer asks who sets the limit, you or a lending partner, and what the user sees when the bank data is wrong. A weak answer draws a balance, a large button, and a progress bar. Ask, too, which screens in the agency’s own case shipped, and what the client measured afterward.

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