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Updated 9 min read

Which design agencies have worked on crypto exchanges and wallet apps?

Seven design agencies with public product cases for crypto exchanges, trading platforms and wallet apps, compared by the flows each case shows and what to confirm before hiring.

A token website or a brand launch tells a product lead very little about an agency’s crypto experience. The hard part of an exchange or a wallet is in the screens behind the login: identity checks, pending deposits, withdrawals with fees and limits, a send screen where one wrong address cannot be taken back.

Seven agencies publish a case study that shows that kind of product work for an exchange, a trading platform or a wallet app: 10Clouds, Avark, Halaska Studio, Lazarev.agency, Merge, Pace Studio and Turtle. Lazarev.agency and 10Clouds show exchange flows from onboarding to the trading dashboard. Merge shows a multi-exchange trading terminal and an exchange MVP. Avark, Halaska Studio and Pace Studio show wallets built for people new to crypto. Turtle shows design system work for a US exchange.

Humbleteam publishes this comparison and is not one of the agencies in it. Our public crypto case, Cryptonix, covers brand identity and a website for a crypto payments platform, so it does not meet the criteria below. The agencies appear alphabetically. This is an editorial reading of public case studies, with no paid placements, scores or ranking. It is not investment advice, and it makes no claim about the safety of any exchange, wallet or token named in a case.

How we chose the agencies

Every agency had to meet three criteria:

  1. It offers product UX/UI design, not only branding or marketing websites.
  2. It publishes at least one case on a crypto exchange, trading platform or wallet app, and the page describes the product work itself: flows, screens or the design system behind them.
  3. It is still active, with a live site and recent work or posts.

Several names that AI assistants often suggest are missing. Clay’s crypto page features a DeFi protocol rebrand and app, ETF websites and an institutional asset management platform, and we did not find an exchange or wallet product case on it. Bakken & Bæck’s Phantom case covers the brand and web presence, with branded moments in onboarding rather than the product flows. MetaLab’s Coinbase case is a marketing site. 3zero lists Exodus wallet work on its homepage, but job listings describe it as an Exodus-owned subsidiary, and we found no outside client case. For DeFi protocols rather than exchanges and wallets, see our comparison of DeFi UX agencies.

Exchange and wallet design agencies: public cases and questions to ask
AgencyCase to inspectFlows the case describesConfirm before hiringBased in
10CloudsGO.Exchange (Omise)Onboarding, exchange dashboard, front endHow recent its exchange work isWarsaw
AvarkPokitSocial login, gamified first steps, no jargonHow keys and recovery were handledManchester, UK
Halaska StudioUlysOnboarding, trading, portfolio, self-custody wallet setupCapacity of a deliberately small teamDubai
Lazarev.agencyEllipX, Dollet WalletVerification, deposits, withdrawals, beneficiaries, navigationWho on the current team did the crypto workSan Francisco
MergeTokenPlace, CryptorioMulti-exchange trading, deposits and withdrawals, sign-upWhich outcomes were measuredTallinn
Pace StudioWanderOnboarding, wallet switching, in-app browser permissionsHow much work is for outside clientsNot stated on its site
TurtleBinance.USDesign system audit, token library, new product featuresWhether flow-level design is in scopeFounded in Vancouver; global team

A case study is a reason to start a conversation. It does not tell you today’s availability, price or which people would join your project.

10Clouds: an exchange designed and built by one team

10Clouds is a design and software company in Warsaw. Its Omise case covers GO.Exchange, a digital asset exchange built on the OmiseGO protocol for the Thai market. The scope ran from UX research, user journeys, wireframes and clickable prototypes to the UI and a React front end, “from onboarding users to building a complex dashboard.” The page prints no metrics or date, so ask for something recent.

A second DCLEX case describes a blockchain-based stock exchange where trades settle in USDC. 10Clouds ran discovery workshops and delivered a service blueprint, branding, a design system and the web app. The page says the product is in pre-launch.

Avark: a wallet for people who have never used one

Avark is a web3 specialist studio in Manchester, founded in 2020. Its Pokit case starts from a brief to design a crypto and NFT wallet for people with no web3 experience. Avark took Pokit from brand to product design, including wireframes, animation and UI. The wallet borrows from banking apps: social login, no web3 terminology, and a gamified sign-up that asks new users to add a profile picture, personalize the interface and complete a first interaction, with NFTs unlocked as rewards.

The page does not cover send and receive, keys or recovery, and it prints no results. If self-custody is part of your product, ask to see those screens.

Halaska Studio: a crypto investing app from first version to launch

Halaska Studio is a small product studio based in Dubai, led by Chris Halaska, who spent six years designing at Google. Two senior designers deliver the work. Its Ulys case covers a crypto investing app built from scratch for iOS and Android. Over twelve months, the studio worked with the founders, the head of product and the engineers on onboarding, trading, portfolio management and non-custodial wallet setup, in light and dark mode. The stated aim was no gas fees, no seed phrase anxiety and no chain switching for new users.

The case covers a first version, not a redesign of a live exchange. A small senior team suits an early product, but check that it can keep up with your release schedule.

Lazarev.agency: exchange, wallet and fiat payments in one product

Lazarev.agency is based in San Francisco and was founded in 2015. Its site now leads with AI and B2B products, and its crypto work is listed under a web3 practice. The EllipX case is the most detailed exchange case we found. EllipX is a European platform that combines a crypto exchange, a digital wallet and fiat payments for retail and corporate clients. The product had just been redesigned when Lazarev.agency joined, and users were still dropping out during onboarding, verification and transactions.

The page describes deposit and withdrawal windows that show limits, fees and confirmation as the user goes, a single top navigation bar, beneficiary forms that change for corporate and individual accounts, and onboarding with visible verification status. It claims higher completion but prints no figures.

The Dollet Wallet case describes research with 1,600 participants, according to the agency, and an onboarding rewrite in plainer language. IdeaSoft’s site describes building the Dollet wallet, so ask which parts each team owned.

Merge: trading terminals and an exchange MVP

Merge was founded in Kyiv and is headquartered in Tallinn. Its TokenPlace case covers a terminal for trading across several exchanges in one window, with automated order-splitting. The portfolio screen shows profit and loss by token and lets traders deposit tokens to exchanges or withdraw them to cold storage. Merge says it designed more than 800 screens, and the terminal also has a mobile app.

On its crypto exchange page, Merge describes Cryptorio, an exchange launched from scratch for both centralized and DeFi users: a trading interface with charts, orders and tables, sign-up and login, and balance management. Merge built the UI and front end and worked with backend partners to deliver an MVP. Neither case prints a business result. Our DeFi comparison covers Merge’s separate staking work.

Pace Studio: a wallet extension that grew into a mobile app

Pace Studio describes itself as the design arm of Community Labs, a venture studio in the AO and Arweave ecosystem. Its homepage says on-demand design support starts at $2,000. The Wander case, from 2024 to 2025, follows ArConnect, a browser extension for signing transactions, as it became Wander, a wallet for iOS and Android. Pace led the rebrand, product UX, a new onboarding flow, wallet switching and an in-app browser. There, users choose an account and set permissions without leaving the wallet. Pace reports more than 100,000 installed wallets.

Because Pace belongs to a venture studio, ask how much of its work is for outside clients and how those engagements run.

Turtle: a design system for a US exchange

Turtle was founded in Vancouver in 2016. It adds designers to a client’s team, improves how that team works, or assembles a team for one initiative. Its Binance.US case began with an audit of the exchange’s design system, mapping governance gaps and inconsistent components across product surfaces. Turtle built a tokenized Figma library wired to engineering tokens, chose type that holds up on dense trading screens, and designed new product features with the DeFi team to test the system. Binance.US’s head of design is quoted praising the work.

The case describes the system rather than walking through specific flows, which makes it most relevant to an exchange whose screens have drifted apart.

How to choose

Start with the job your users struggle to finish.

  • If deposits, withdrawals or verification lose users, compare Lazarev.agency’s EllipX, 10Clouds’ GO.Exchange and Merge’s Cryptorio.
  • If active traders manage several accounts, Merge’s TokenPlace is the closest case.
  • If the product is a wallet for people new to crypto, look at Avark’s Pokit, Halaska Studio’s Ulys and Pace Studio’s Wander.
  • If an existing exchange has inconsistent screens across teams, Turtle’s Binance.US work shows a system-first approach.

Then ask each agency the same questions:

  1. Show a withdrawal from start to finish, including the pending, failed and canceled states. Who wrote the fee and limit copy, and who approved it?
  2. How does the user see where their identity check stands, and what happens when it is rejected?
  3. On a send or approval screen, what does the user see before confirming? Our guide to wallet transaction approvals gives a checklist to compare answers.
  4. Who implements the designs, and who confirms the transaction behavior with engineering?
  5. What evidence did the client see after launch, and who measured it?

Strong answers name an edge case the agency found and the decision it led to. Send the same real flow to two or three agencies from this list and compare the first release they propose. If you also need banking or payments work, Humbleteam’s fintech product design page describes ours.

Emily Carter

Fintech and banking

Published by Humbleteam.

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