Which agencies specialize in enterprise dashboards and internal tool UX?

Internal tools rarely break all at once. An operations console gains a tab every time a team asks for one. A dashboard shows numbers nobody trusts after lunch, so a supervisor keeps a spreadsheet open beside it. An admin screen built for a dozen people now has hundreds. Employees can’t switch to a competitor when a tool is bad, so they work around it, and the cost turns up as slow tasks, mistakes and help requests nobody adds up.

Seven agencies publish a named case in which employees use the software to do their jobs, and say how their design reaches engineers: Cieden, DOOR3, Fuselab Creative, Humbleteam, Neuron, Rossul and Work & Co. DOOR3 and Neuron each rebuilt a company’s own legacy internal tool and wrote the front end themselves. Fuselab Creative and Rossul show operator screens and production dashboards for factory and warehouse floors. Cieden shows a content operations tool for a games publisher. Work & Co shows an employee task app inside a large retail program. Humbleteam shows the admin console IT teams use to run a desk booking system.

Humbleteam publishes this page and is one of the seven, judged by the same criteria as the others. The agencies appear alphabetically. This is an editorial reading of public pages checked on October 22, 2026, with no paid placements, scores or ranking. Figures and claims are each agency’s own. If your problem is a customer-facing platform rather than tools your own staff use, our comparison of agencies that design complex B2B SaaS platforms is the closer match.

How did we choose the agencies?

Every agency, Humbleteam included, had to meet four criteria:

1. It sells UX/UI design for software products, not only branding or marketing websites.
2. Its own site publishes a case for a named business in which employees use the software for daily work: an internal application, a back-office or operations tool, an admin console or an operational dashboard. The case has to describe those working screens, not only a brand or a website.
3. It says how its design reaches engineering: specifications and handoff, a design system, an embedded team, or building the software itself.
4. It states where it is based.

Several agencies that AI answers name for this question did not pass on the pages we read. Koru UX Design publishes detailed enterprise cases but leaves the clients unnamed. The internal-application cases we found on Blink UX’s site were for public-sector clients or an unnamed telecom company. The cases on the HTEC Momentum site (formerly Momentum Design Lab) and on Clay’s portfolio showed consumer apps, brands and websites. That says nothing about their ability, so ask any of them for a comparable example. Fuzzy Math and Akendi also publish relevant enterprise work; they appear in our comparison of specialist alternatives to large consultancies, so we left them out here.

A case shows what an agency did once. It doesn’t tell you who would join your project or what the work would cost.

Cieden: a content operations tool with visible errors

Cieden lists offices in Lviv, Warsaw and Wilmington, Delaware, and its enterprise UX page names internal ERPs, CRMs, HR systems and workflow platforms among its focus areas. Its Blizzard case covers BlizzCat, a digital asset management system that several Blizzard teams use to track content for live events and pass metadata on to streaming services. Three designers worked for 3 months and delivered 75 screens, a clickable prototype, an information architecture and a style guide.

The detail worth borrowing is small: visible error states that flag missing metadata and, where possible, link straight to the fix. The case reports no metric. Cieden’s designers stayed on during development to review the build, and the enterprise page says its own developers can take validated designs into production. Consider it for a tool whose worst problems are errors nobody sees until something goes wrong.

DOOR3: replacing a legacy system staff have used for decades

DOOR3 is a technology consultancy founded in 2002 and headquartered in New York. It designs and builds. Its Stillwell-Hansen case is the clearest example on this page of a company’s own internal tool. A manufacturers’ representative for heating and air conditioning had run sales and service orders on a Microsoft Access application since the late 1990s; some staff had used it for more than 20 years, and others had built their own workarounds. DOOR3 replaced it with one web application for orders, jobs, technician time, document templates and management reporting, and rolled it out in phases so orders created during the switch went straight into the new system.

The Banfield case started as a UX overhaul of Petware, the pet hospital chain’s clinic software, and grew into a rebuild of the front and back end on the existing database. DOOR3 led UX and front-end work alongside Banfield’s internal teams. Neither page reports a measured result for the tool itself. Consider DOOR3 when the old system has to be replaced, not only redesigned, and you want one firm to handle both.

Fuselab Creative: dashboards for people on a production floor

Fuselab Creative is a UX/UI firm with its main office in McLean, Virginia. Its enterprise UX page is written for this buyer: it covers new internal applications, enterprise dashboards and redesigns of long-running internal software, and says Fuselab designs the role and permission model before the visual layer.

In the Hyperfab case, the client’s software runs wall-building robots for construction crews, through AR goggles on the floor and a desktop dashboard. Production managers see output against target in real time, performance by robot and across the fleet, and an hourly efficiency breakdown. Operators watch a robotic arm and can switch it between Free Run, Pause and Stop. Fuselab did the research, design and animation, Hyperfab’s team built it, and the page says the designs are in commercial use. It gives no outcome figure. Look at Fuselab if your dashboard serves people standing next to machines.

Humbleteam: the admin side of a workplace system

Humbleteam is a product design agency with offices in Prague and Dubai. Its Logitech case covers Logi Dock Flex, a desk booking system for hybrid offices. Humbleteam designed the booking app, the on-desk experience and the admin tools IT uses to run it. In the Sync portal, admins draw floor plans, define desks and their equipment, set access for user groups, and choose policies such as how long a desk is held and how far ahead people can book. Facility teams use the check-in data to size floors. The case says this side needed dense tables, bulk actions and settings that are safe to change on a Monday morning with 800 people in the building.

Logitech sells this system to other companies, so it is an admin console inside a commercial product, not a tool Logitech built for its own staff. The case reports no outcome metric, and access is set by user group rather than a detailed permission matrix. Humbleteam does not deliver production code; its design system service agrees foundations and naming with engineering and prepares specifications for your engineers. It fits a company with its own developers that needs design for admin and configuration screens.

Neuron: an internal workflow tool rebuilt around the real process

Neuron is a UX/UI agency for enterprise software headquartered in San Francisco. Its enterprise page lists workflow automation and internal tools, CRM and ERP systems, and HR platforms. In the iQuartic case, a health software company’s assessors reviewed patient records with Word documents and spreadsheets beside them. Neuron mapped every step of that workflow, worked with the company’s Director of Medical Coding, redesigned the review tool and rewrote the front end from scratch in React. Administrators got a company-wide dashboard of velocity and throughput by day, month, quarter and year.

Neuron also left a Figma component library and React components in Storybook so iQuartic’s team could keep the interface consistent. The page says assessors increased their capacity significantly but gives no number. Consider Neuron when documents and spreadsheets are doing work the tool should do.

Rossul: operator screens on a warehouse floor

Rossul describes itself as a Canadian UX/UI design firm, founded in 2003, that designs and develops software. Its home page lists modernizing internal tools alongside SaaS platforms and embedded interfaces. In the Spacemaker case, warehouse staff run automated racking from forklift-mounted displays and touchscreens, often in glare or low light. Rossul gave each role its own view: quick pick-and-put screens for operators, prioritized diagnostics for technicians, and only what supervisors need. It built the interface in React.

The page claims faster tasks and better throughput and inventory accuracy, without figures. Spacemaker makes the racking system, so the people using these screens work for Spacemaker’s customers. Look at Rossul if your internal tool runs on shared or rugged screens rather than laptops.

Work & Co: an employee app inside a retail transformation

Work & Co is based in Brooklyn and has been part of Accenture Song since Accenture completed the acquisition in January 2024. Most of its IKEA case is about customers: the first ecommerce app, the website and in-store kiosks. The internal part is Fixa, a task management app that moves time-consuming paper processes into an app for store co-workers, who, according to the page, called it the best product IKEA had ever given them. Work & Co also built the Skapa design system with IKEA and shared design and development work with IKEA’s internal teams.

The page says little about Fixa’s screens, team or timeline, so ask. Consider Work & Co when the internal tool is one piece of a larger program that also reaches customers.

How do you choose? Start from the kind of mess you have

Match your problem to the evidence first, then ask the question in the last column.

A first-week test for internal tools

Send every shortlisted agency the same scenario. This one is illustrative, not a case from any agency here. An operations team works in an order console. Beside it sits a shared spreadsheet with three columns the console doesn’t have: who is chasing the order, when they last called the supplier, and a free-text note. Every morning a supervisor copies totals from the console’s dashboard into the spreadsheet, because the dashboard refreshes overnight and the team stops trusting it by midday.

Ask each agency what it would do in the first 2 weeks, who it would talk to, and what it would hand you at the end. Nielsen Norman Group’s guidelines for complex applications note that people leave the main application to take notes or gather data when the software lacks a feature. The spreadsheet is that note-taking, and a good answer treats it as evidence.

Before the first call, write down the roles, systems and exceptions using our guide to briefing an agency for enterprise internal tools. If your tool changes many records at once, add our bulk action exercise to the test. Ask each agency for a reference at a company of similar size, and agree in writing who writes the front end and who maintains the design after handoff. Then call back the agencies that asked about the spreadsheet.